Free postage Australia-wide
Every order ships free to any Australian address with Australia Post Parcel Post, with tracking.
Dispatch time
Orders are packed and dispatched within 2 business days of payment. You'll get an email with a tracking number when your order ships.
Delivery time
Most orders arrive within 3–5 business days of dispatch. Regional and remote areas can take longer. Australia Post's current delivery estimates are on their website.
Packaging
Figures are packed in a sturdy box with padding around the retail box, so the figure and its packaging both arrive in the condition shown in the photos.
International orders
We currently ship within Australia only.
Lost or damaged parcels
If your parcel hasn't arrived by the Australia Post estimate, or it arrives damaged, email us at contact@anime-arcade.com with your order number (and photos if it's damaged). We'll lodge a claim with Australia Post and sort out a replacement or refund.